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Retail Operations Assistant (Contractor)
Thrive Market
Operations
Remote
USD 25-25 / hour
Posted on Oct 29, 2025
ABOUT THRIVE MARKET
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.
Join us as we bring healthy and sustainable living to millions of Americans in the years to come.
THE ROLE
The brands we sell undergo an extensive vetting process. And the end result? Only the best of the best for our members. If you're excited by the challenge and adventure that is merchandising, we invite you to apply for this impactful role.
The Retail Operations Coordinator will work directly with the Category Management team to assist with clerical tasks and data entry related specifically to the Merchandising department. You will frequently communicate with members of the Merch team, external brand partners, and cross-functional partners to ensure item & vendor setup is accurate & up-to-date. The ideal candidate will have strong attention to detail, be accustomed to multitasking, prioritizing, and meeting multiple tight deadlines, and have a passion and dedication for the business.RESPONSIBILITIES
- Closely manage new item launch processes with cross-functional partners to ensure efficient, accurate, and timely product launches that support a smooth experience for the Category Management team and Thrive Market members.
- Audit and maintain product content, images, taxonomy, and values to ensure accurate site presentation and data integrity.
- Collaborate with Member Services to address product inquiries and ensure accurate, up-to-date product presentation.
- Provide high-quality assistance to the Category Management team and optimize data availability through the identification of any gaps.
- Serve as a key resource for the Merchandising team and cross-functional partners on catalog data management and maintaining on-site excellence.
QUALIFICATIONS
- 1-2 years of work experience in eCommerce, exposure to item & data management preferred.
- Experience using Google Docs and Microsoft Suite (Excel, Powerpoint, Word).
- Strong time management, multi-tasking, problem-solving, and prioritization skills.
- Strong verbal and written communication skills.
- Ability to adapt and work in a fast-paced, start-up environment.
- Detail-Oriented.
- Interested in developing a career in Merchandising.
- Experience with CRM & ERP systems Magento, Netsuite, HJ & Simplain a plus.
CONTRACT DETAILS
- This is a contract position.
- Length of contract: 3 months
- Work Hours: 40 hours a week
- Compensation Details: $25/hr
We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.
At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.
Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer
At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!
If you need assistance or accommodation due to a disability, please email us at eoe@thrivemarket.com and we’ll be happy to assist you.
Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.
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