Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

The Senior User Experience Writer will play a critical role in shaping the user experience and overall customer journey on our e-commerce platform. This position will require creating clear, concise, and compelling content that helps users navigate our platform seamlessly while driving conversions and Average-Order-Value. You will collaborate closely with our User Experience, Growth Marketing, and Product teams to craft engaging content across our user-facing touchpoints. This position requires a deep understanding of user behavior, persuasive writing skills, and a keen eye for detail.

RESPONSIBILITIES

Create concise and user-friendly copy that guides users through the digital experience, ensuring clear messaging, intuitive navigation, and effective calls-to-action that drive acquisitions, conversion/Add-to-Cart, and basket size/Average-Order-Value
Work closely with cross-functional teams to create copy that aligns with the brand voice, acquisitional objectives, and a seamless user experience
Collaborate with UX designers, product teams, and engineers to integrate copy into visual design
Conduct user research to understand our users’ needs, challenges, and language preferences. Test and iterate on content based on performance data and user feedback
Familiarity with SEO best practices: Incorporate relevant keywords and SEO techniques into copy when possible to enhance organic search visibility
Contribute to and maintain our content style guide to ensure accuracy, clarity, and adherence to brand voice, accessibility, and style guidelines
Stay abreast of industry trends, emerging technologies, and UX best practices to enhance skills and contribute to innovation within the field continuously
Contribute to regular design critiques and product strategy sessions

QUALIFICATIONS

4+ years of experience as a copywriter, focusing on UX and e-commerce strategies. A portfolio showcasing your work is required
Exceptional command of written English, with a persuasive and engaging writing style. Ability to adapt writing tone and style to suit different target audiences while maintaining brand voice consistency.
Deep knowledge of user experience principles and ability to translate complex concepts into clear and concise copy
Familiarity with SEO best practices and the ability to integrate relevant keywords seamlessly into copy without compromising readability
Proficiency in using market research, competitor analysis, and user behavior research to inform content strategy
A meticulous eye for detail, including grammar, spelling, punctuation, and adherence to brand guidelines
Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams, receiving and providing constructive feedback
Excellent organizational and multitasking skills to meet tight deadlines and manage multiple projects simultaneously
Ability to think creatively and generate innovative ideas to solve UX and copywriting challenges
Eagerness to stay updated with the latest trends, technologies, and industry best practices in UX, copywriting, and digital marketing
Familiar with Figma or similar design and prototyping tools
A passion for healthy living and our brand mission

Contract Details

This is a contract position
Work Location: Los Angeles/Remote
Compensation Description - The base salary range for this position is $40-55/hr.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.

At Thrive Market, we value diversity and inclusion, and we are proud to foster an environment that embraces it. We expect that all individuals contracting for Thrive Market would agree.

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